At Kodegrid Solutions, we care deeply about your privacy. We’re committed to handling your personal data with honesty, care, and full compliance with applicable laws — including India’s Digital Personal Data Protection (DPDP) Act . This policy explains what personal data we collect, why we collect it, how we use it, and how we keep it safe.
Who We Are
Kodegrid Solutions is a software and digital solutions company specializing in blockchain development, web applications, and 360 marketing solution. We work with clients worldwide, providing tailored solutions to startups and enterprises alike. For all data-related matters, Kodegrid Solutions acts as the Data Controller and can be contacted info@kodegrid.com.
When We Collect Personal Data
We collect and process personal data when you interact with us directly or indirectly. This includes when you reach out via our website, emails, calls, meetings, or social media. We also collect data when you represent a company that enters into communication or a contract with us. We may receive information from third-party sources such as marketing partners, public databases, or referral sources, provided you’ve consented to share your data with them. Additionally, we may process data when it’s deemed of legitimate interest, provided it does not conflict with your privacy rights.
Why We Collect and Use Personal Data
We collect personal data to manage client relationships, respond to inquiries, fulfill service obligations, and carry out marketing or recruitment activities. Your data helps us:
- Communicate about services you've purchased or shown interest in
- Send relevant updates, offers, and newsletters (with your consent)
- Respond to “Contact Us” forms or similar website inquiries
- Follow up on customer support requests
- Execute contracts, send invoices, and manage billing
- Notify you about system or service updates
- Conduct surveys to improve our offerings
- Process job applications and recruitment
We ensure that any use of personal data is appropriate, justified, and aligned with your expectations.
Legal Basis for Data Processing
We collect and process personal data based on one or more of the following grounds
- Consent, where you voluntarily agree (e.g., to receive newsletters)
- Contractual necessity, for fulfilling agreements or proposals
- Legitimate interest, where we have a justified reason without infringing your rights
- Legal obligations, such as compliance with tax or regulatory frameworks
What Personal Data We Collect
We may collect your full name, job title, phone number, email address, company name, and other contact details. If you apply for a job, we collect the data you provide during the recruitment process. We also gather feedback, emails, or documents exchanged with us. Through our website, we may automatically collect technical data such as IP addresses, browser type, and user actions.
Kodegrid Solutions does not collect or process sensitive personal data, such as health information, racial or ethnic data, or government-issued identifiers.
How Long We Store Your Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. We also consider the need to resolve disputes, comply with legal obligations, and enforce agreements. Once data is no longer required, it is securely deleted or anonymized. In some cases, anonymized data may be retained for statistical analysis.
Your Rights Under DPDP
You have specific rights under DPDP, which include:
- The right to access your data
- The right to rectify inaccurate or incomplete information
- The right to erasure under certain conditions
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
Under India’s DPDP Act, you may also file a grievance or complaint to the Data Protection Board of India (DPB) if you feel your data rights have been violated.
Contact us at info@kodegrid.com to exercise your rights.
Cookies and Website Data
Our website uses cookies—small text files stored on your device—to improve user experience, remember your preferences, and analyze traffic patterns. Cookies help us optimize site functionality and understand user behavior. We may use both session cookies (deleted when you close your browser) and persistent cookies (which remain until manually deleted or expired).
You can manage or disable cookies in your browser settings. For more on cookie management, visit: http://www.aboutcookies.org.uk/managing-cookies
Website Analytics and Tracking
To better understand website performance and user behavior, we use tools like Google Analytics, Facebook Pixel, and LinkedIn Insight Tag. These tools may track anonymized user activity such as page views, scroll depth, and clicks. None of this data directly identifies you unless you voluntarily provide personal information through a form or other contact method.
Remarketing Activities
We may use remarketing cookies and conversion tracking pixels from platforms like Google, Facebook, and LinkedIn. These tools allow us to show tailored ads to users who have visited our website or engaged with our services. We may also create custom audience segments for targeted marketing campaigns. When applicable, data is encrypted or anonymized for security and privacy.
Remarketing does not involve selling or misusing your personal information. Any data shared with platforms is handled responsibly and in line with their privacy policies.
Sharing Your Data
We do not sell, rent, or trade your personal information. However, we may share it under specific circumstances:
- With trusted service providers, subcontractors, and vendors working on our behalf
- With third-party partners providing solutions in collaboration with us
- When legally required to comply with court orders, legal processes, or government requests
In each case, we ensure that data processors follow strict confidentiality and data protection standards, often via a signed Data Processing Agreement.
Policy Changes and Updates
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the updated privacy policy on this page. We will let you know via email or notice prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Complaints or Questions
If you have concerns about how your personal data is handled, we encourage you to contact us at info@kodegrid.com. If you’re not satisfied with our response, you may contact your national data protection authority to file a formal complaint.